Staff members are subject to the authority of the Secretary-General and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures.
The United Nations Secretariat is committed to achieving 50/50 gender balance and geographical diversity in its staff. Female candidates are strongly encouraged to apply for this position.
For this position, applicants from the following Member States, which are unrepresented or underrepresented in the UN Secretariat as of 31 December 2019, are strongly encouraged to apply: Afghanistan, Andorra, Angola, Antigua and Barbuda, Bahrain, Belize, Brazil, Brunei Darussalam, Cabo Verde, Cambodia, Central African Republic, China, Comoros, Cuba, Democratic People's Republic of Korea, Dominica, Equatorial Guinea, Gabon, Grenada, Guinea-Bissau, Islamic Republic of Iran, Japan, Kiribati, Kuwait, Lao People's Democratic Republic, Lesotho, Liberia, Libya, Liechtenstein, Luxembourg, Marshall Islands, Federated States of Micronesia, Monaco, Mozambique, Nauru, Norway, Oman, Palau, Papua New Guinea, Qatar, Republic of Korea, Russian Federation, Saint Lucia, Saint Vincent and the Grenadines, Sao Tome and Principe, Saudi Arabia, Solomon Islands, South Sudan, Suriname, Timor-Leste, Turkmenistan, Tuvalu, United Arab Emirates, United States of America, Vanuatu, Bolivarian Republic of Venezuela.
An impeccable record for integrity and professional ethical standards is essential.
Staff members appointed to the current position are required to submit a financial disclosure statement upon assignment or appointment and annually thereafter.
The recommendation or selection decision for this position shall be void if the recommended or selected candidate does not obtain a clearance according to ST/SGB/2005/7 on designation of staff members performing significant functions in the management of financial, human or physical resources.
This post is located in the Division of Conference Management (DCM) in Geneva. The Director of the Division is accountable to both the Director-General of the United Nations Office at Geneva (UNOG) and the Under-Secretary-General for General Assembly and Conference Management (DGACM) in accordance with their shared responsibility for the provision of conference services.
Under the general supervision of the Director-General, UNOG, and guidance from the Under- Secretary-General, DGACM, the incumbent performs the following functions:
Management of the activities of the Division:
-Guides the Division's activities on the basis of the policy guidance from the USG/DGACM on matters related to global and local conference servicing strategies, policies and methods of work and global work sharing;
- Ensures operational management of local conference services by addressing needs of clients and delivering services to their satisfaction by planning capacity, managing workforce and ensuring accountability of all entities under his/her purview;
- Formulates and ensures timely delivery of the programme of work of the Division by identifying priorities and allocating resources within authority and an envelope of resources sub-delegated by USG/ DGACM;
- Oversees day to day activities undertaken by the Division;
- Coordinates work of the Division with other entities within UNOG and DGACM as appropriate;
- Effectively communicates with Member States, clients and other stakeholders;
- With Geneva being one of the venues of choice for most mediation and peacemaking efforts, whether Security Council-mandated, or through the ‘good offices’ of the Secretary-General, the incumbent, on behalf of the Director-General of UNOG, is the key coordinator of planning and preparatory work among relevant UNOG divisions and services, Host Country authorities and the relevant Special Representatives of the Secretary-General offices, for these sensitive diplomatic negotiations;
- Prepares programme budget proposals and periodic work plans for the Division in consultation with the Director-General and based on the guidance from the USG/DGACM;
- Monitors and evaluates timeliness, quality completion, efficiency and effectiveness of programme delivery, including compliance with workload standards, key performance indicators, with due regard to accessibility and environmental sustainability goals of conference services, and proposes adjustments when appropriate;
- Provides leadership to the development and implementation of innovative and/or change management programme in line with framework for the integrated global management of the UN conference services.
Supervision of the staff of the Division:
- Manages, guides, develops and trains staff under his/her supervision;
- Establishes and reviews performance criteria for staff with due consideration of global conference management policies established by USG/DGACM;
- Evaluates performance and recommends assignment and promotion of staff;
- Reviews job descriptions to ensure their alignment with best practices to global conference management, monitors the operation of the placement and promotion system and recommends recruitment of staff;
- Fosters teamwork and communication among staff in the Division, with counterparts in conference servicing within DGACM, UNOV and UNON, and across organizational boundaries.
Development of policies and procedures relating to conference servicing:
-Contributes to the formulation of DGACM's global integrated conference management strategies and policies relating to the provision of conference services by participating in various committees, preparing documents on policy issues, and acting, as required, in an advisory capacity to the USG/ASG DGACM.
Presentations to intergovernmental and expert bodies:
- Participates in the preparation of reports on conference servicing for presentation to intergovernmental bodies, such as the Advisory Committee on Administrative and budget Questions (ACABQ), Committee for Programme Coordination (CPC), the Human Rights Council (HRC), the General Assembly and other policy-making organs, as appropriate;
- Reports to intergovernmental bodies through USG/DGACM on budget/programme performance or on conference servicing issues, as appropriate, particularly those present in biannual and/or annual reports.
Participation in inter-agency meetings:
- Oversees preparation of policy papers for consideration at inter-agency meetings on conferences servicing matters;
- Participates in such inter-agency meetings as a representative of the United Nations.
Professionalism: Ability to think strategically and to clearly articulate a strategic direction; Capacity to manage and develop people, to lead high performance teams and to work cooperatively; Ability to handle a multidisciplinary portfolio of tasks and duties; Integrity, openness and transparency in dealing with all stakeholders; Ability to defend and explain difficult issues with respect to key decisions and positions to staff, senior officials and members of intergovernmental bodies; Ability to apply rules, regulations, policies and guidelines in work situations; Shows pride in work and in achievements. Demonstrates professional competence and mastery of subject matter. Is conscientious and efficient in meeting commitments, observing deadlines and achieving results. Is motivated by professional rather than personal concerns. Shows persistence when faced with difficult problems or challenges; remains calm in stressful situations.
Communication: Speaks and writes clearly and effectively. Listens to others, correctly interprets messages from others and responds appropriately. Asks questions to clarify, and exhibits interest in having two-way communication. Tailors language, tone, style and format to match the audience. Demonstrates openness in sharing information and keeping people informed.
Accountability: Takes ownership of all responsibilities and honours commitments. Delivers outputs for which one has responsibility within prescribed time, cost and quality standards. Operates in compliance with organizational regulations and rules. Supports subordinates, provides oversight and takes responsibility for delegated assignments. Takes personal responsibility for his/her own shortcomings and those of the work unit, where applicable.
Leadership: Serves as a role model that other people want to follow. Empowers others to translate vision into results. Is proactive in developing strategies to accomplish objectives. Establishes and maintains relationships with a broad range of people to understand needs and gain support. Anticipates and resolves conflicts by pursuing mutually agreeable solutions. Drives for change and improvement; does not accept the status quo. Shows the courage to take unpopular stands. Provides leadership and takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work; demonstrates knowledge of strategies and commitment to the goal of gender balance in staffing.
Judgement/decision making: Identifies the key issues in a complex situation, and comes to the heart of the problem quickly. Gathers relevant information before making a decision. Considers positive and negative impacts of decisions prior to making them. Takes decisions with an eye to the impact on others and on the Organization. Proposes a course of action or makes a recommendation based on all available information. Checks assumptions against facts. Determines that the actions proposed will satisfy the expressed and underlying needs for the decision. Makes tough decisions when necessary.
Advanced university degree (Master's degree or equivalent degree) in business or public administration, management, law, social sciences, languages, or related fields is required. A first-level university degree in combination with two additional years of qualifying experience may be accepted in lieu of the advanced university degree.
Over fifteen (15) years of progressively responsible experience in administration, management and/or conference servicing or related field, of which at least ten (10) years at the international level is required.
Practical experience in the planning, management and delivery of administrative and programme support services is required.
Experience in managing diverse teams of staff and significant financial resources is required.
Proven experience in facilitating intergovernmental processes, planning and coordinating multilateral diplomatic and mediation efforts under Security Council mandates, or the ‘good offices’ of the Secretary-General, is desirable.
Practical experience/interaction with the diplomatic corps is desirable.
Experience in change management and managing programmes in complex and multicultural settings is desirable.
Experience in the management of complex multi-year and multi-stakeholder projects involving planning, implementation, monitoring and evaluation in the United Nations is desirable.
Experience in facilitating intergovernmental processes and multilateral diplomacy, as well as experience in handling a multi-disciplinary portfolio of tasks and duties is desirable.
Experience in the management of conference services in large international organizations is an advantage.
English and French are the working languages of the United Nations Secretariat. For the position advertised, fluency in English or French, with a good working knowledge of the other, is required. Knowledge of another UN official language is an advantage.
Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview. Language skills will be tested during the assessment process.
According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment.
Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.
Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.
The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.
Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.