特别公告

Staff members are subject to the authority of the Secretary-General and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures.

The United Nations Secretariat is committed to achieving 50/50 gender balance in its staff. Female candidates are strongly encouraged to apply for this position.

For this position, applicants from the following Member States, which are unrepresented or underrepresented in the UN Secretariat as of 30 November 2019, are strongly encouraged to apply: Afghanistan, Andorra, Angola, Antigua and Barbuda, Bahrain, Belize, Brazil, Brunei Darussalam, Cabo Verde, Cambodia, Central African Republic, China, Comoros, Cuba, Democratic People's Republic of Korea, Dominica, Equatorial Guinea, Gabon, Grenada, Guinea-Bissau, Islamic Republic of Iran, Japan, Kiribati, Kuwait, Lao People's Democratic Republic, Lesotho, Liberia, Libya, Liechtenstein, Luxembourg, Marshall Islands, Federated States of Micronesia, Monaco, Mozambique, Nauru, Norway, Oman, Palau, Papua New Guinea, Qatar, Republic of Korea, Russian Federation, Saint Lucia, Saint Vincent and the Grenadines, Sao Tome and Principe, Saudi Arabia, Solomon Islands, South Sudan, Suriname, Thailand, Timor-Leste, Turkmenistan, Tuvalu, United Arab Emirates, United States of America, Vanuatu, Bolivarian Republic of Venezuela.

设置和报告

This post is located in the Meetings Coordination and Planning Unit, Meetings Management Section, Central Planning and Coordination Service (CPCS), Division of Conference Management (DCM), United Nations Office at Geneva.

工作内容

Under the supervision of the Chief, Meetings Management Section, the incumbent will be responsible for the following duties:
- Leads the provision of accessibility services at UNOG and promotes their development:
• Ensures that the legislative mandates approved by the General Assembly, the Human Rights Council, the Economic and Social Council and other authorized organs in respect of accessibility services are duly coordinated and provided in a timely and efficient manner.
• Acts as focal point in promoting accessibility services and provides guidance to clients on accessibility services, policies and practices at UNOG.
• Coordinates the provision of accessible services with external providers for real time remote captioning, and with internal UNOG services for sign language interpretation, Ensures that that accessibility services support to clients is carried out in a quality and timely fashion.
• Contributes/drafts substantive inputs on accessibility to the pattern of conferences reports, conference management reports, as well as other required or ad-hoc reports. Drafts communications on accessible services to clients.
• Identifies and monitors the progress of innovative technological solutions applied to develop a more efficient provision of accessible services for enhaning accessibility for persons with disabilities. Undertakes business analysis in conjunction with technological developments. Tracks and monitors project progress against plan, requirements, quality measures, standard processes and liaises with users on all matters during the development and implementation phases.

- Manages the work of the Meetings Servicing Unit:
• Ensures proper management of the staff of the Unit: sets priorities, gives authoritative advice and provides guidance as required. Acts as First Reporting Officer for the staff of the Unit and manages their performance. Establishes and oversees the daily assignments in the conference rooms of the staff of Unit and ensures the adequate recruitment of temporary Meeting Servicing Assistants (MSAs) in accordance with meetings servicing workload.
• Coordinates and oversees the training of all staff of the Unit in accordance with existing and future conference servicing rules, procedures and protocol.
• Coordinates surveys on the quality of conference services provided by UNOG, in consultation with Evaluation, Analysis and Monitoring Section (EAMS) and substantive secretariats.
• Oversees the coordinated delivery of services in UNOG conference rooms.

- Coordinates and monitors the processing of requests for interpretation support during the missions of the Special Rapporteurs, Commission of Inquiries, eligible Working Groups and other mandate holders. Oversees the use and maintenance of the dedicated eTool for those purposes. Ensures that all requests are within established entitlements and are serviced in a timely and cost-efficient manner.
- Coordinates extra-budgetary and special events organized at UNOG. Liaises with the different sections and services at UNOG for the provision of services requested. Negotiates with clients on the acceptance of options ensuring a cost-effective, rational use of conference resources.
- Assists the Chief of Section in all matters related to the provision of accessible services and, as required, represents the Section at meetings on conference accessibility and coordination.

工作要求

PROFESSIONALISM:
Knowledge of the Organization's conference policies, procedures and practices. Ability to research, select, organize and summarize information required for the preparation of meetings. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Commitment to implementing the goal of gender equality by ensuring the equal participation and full involvement of women and men in all aspects of work.

PLANNING& ORGANIZING:
Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.

CLIENT ORIENTATION:
Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view. Establishes and maintains productive partnerships with clients by gaining their trust and respect. Identifies clients’ needs and matches them to appropriate solutions. Monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems. Keeps clients informed of progress or setbacks in projects. Meets timeline for delivery of products or services to client. Meets timeline for delivery of products or services to client.

LEADERSHIP:
Serves as a role model that other people want to follow. Empowers others to translate vision into results. Is proactive in developing strategies to accomplish objectives. Establishes and maintains relationships with a broad range of people to understand needs and gain support. Anticipates and resolves conflicts by pursuing mutually agreeable solutions. Drives for change and improvement; does not accept the status quo. Shows the courage to take unpopular stands. Provides leadership and takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work; demonstrates knowledge of strategies and commitment to the goal of gender balance in staffing.

专业要求

An advanced university degree (Master’s degree or equivalent) in communications, languages, social sciences, business or public administration, event or operations management, international affairs, information management systems or related fields. A first-level university degree in combination with at least two (2) additional years of qualifying work experience may be accepted in lieu of the advanced university degree.

工作经验

A minimum of seven (7) years of progressively responsible experience in conference management, administration, operation management systems, programme management or related field is required.
Out of the seven (7) years, three (3) years of experience in activities directly related to conference servicing preferably in the United Nations Common system, other intergovernmental organizations, or in the private sector at the international level is desirable
A minimum of two-year experience in planning accessible conferences and servicing intergovernmental conferences is desirable.
Experience in change management, business analysis, and development of policies and procedures is desirable.

语言要求

English and French are the working languages of the United Nations Secretariat. For the post advertised, fluency in English and French is required. Knowledge of another official United Nations language would be an advantage.

评估

Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.

联合国方面的考虑

According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment.

Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.

The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.